Please read these Terms and Conditions carefully. If you have any questions then please contact us using either the Contact Form or the Support Desk.

Web Site Hosting

1. Spam/Unsolicited Mass E-mail: BBG Design does not tolerate the sending of spam. We will suspend or terminate any account for which the owner is believed to be sending out unsolicited mass mailings. Mailing Lists may be operated as long as individuals choose to subscribe to receive mailings, if a complaint is received that this is not being carried out BBG Design reserves the right to suspend or terminate your account without notice.



2. Billing: Customers that pay by credit card or debit card will be charged automatically each month, it is the customers responsibility to ensure that they have sufficient credit to cover the payments.
   
   Domain registration fees are to be paid in full, in advance, as these must be immediately paid to the approriate authority.
   
   Site Hosting fees must be paid in full, in advance. This is to prevent the creation of fraudulent accounts.



3. Backups: Full server backups are made by BBG Design, no guarantee's are made of any kind as to the integrity of these backups. If loss of data occurs due to an error of BBG Design, we will attempt to restore data at no charge to the customer. If loss of data occurs by an action of the customer then BBG Design will attempt to restore data at a fixed £40 fee to the customer which will be payable in advance. It is recommended that the customer regularly make their own backups using the facility provided in the Control Panel



4. Chat Rooms: We do not allow customers to install their own chat rooms on our servers as they tend to use large amounts of system resources. We have provided authorised Chat Room scripts wich can be used and customised as required. We do not allow IRC or IRC Bots to be run on BBG Design's servers.



5. IP Addresses: BBG Design maintains control of all IP addresses that may be assigned to the client and reserves the right to change or remove any and all IP addresses.



6. Pornography: Pornography of any kind, or links to such material is not permitted on BBG Design's servers. If any such content is found BBG Design reserves the right to immediately cancel the account



7. Server Resources: All accounts are monitored for server abuse, if an account is using more than 5% of system resource, running any process that requires more than 5Mb of memory space or uses more than 15 CPU seconds the account may be suspended without notice.
   
   It is unacceptable to:
   • Make use of a script to point an additional domain, other than the one assigned to your account when you signed up, if you require to do this, sign up for a package that includes parked or addon domains
   • Run any type of interactive real-time chat applications that require a large amount of server resources. Remotely-hosted services are allowed.
   • Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
   • Run any software that interfaces with an IRC (Internet Relay Chat) network.
   • Run any process which interacts with the MySQL Database Management Server using persistent connections. The use of persistent connections to connect to the MySQL Database Management Server on BBG Design servers is strictly prohibited. Any account found to be in violation of this policy will be immediately suspended.



8. Illegal Use: BBG Design's servers may be used for lawful purposes only. Unlawful uses of our services include
   
   
   • Hacking
   • Warez
   • Distribution of copyrighted material (e.g. MP3's, Mpegs, Roms)
   • Copyright Infringement


BBG Design reserves the right to report illegal activities for prosecution.

Violations of system security is prohibited, examples include: messages sent on an intrusive basis to any network, Accessing data not intended for user. Probing the security of a network. Spawning dozens of processes. Port scans, ping floods, packet spoofing, Denial of Service attacks, sniffers, flooding, spoofing, ping bombing, winnuke. Promulgation of viruses. The presence of such programs on an account, whether or not run, will result in suspension or termination of your account.


9. Traffic: A domain which exceeds the traffic allowance included in the account will be charged at a rate of £5 per GB, if more than 10,000 MB transfer is required this can be arranged by logging a support request via the Support Desk.



10. Customer Responsibility: The customer is responsible for all material located on the account, and securing the username/password used access the account.



11. Limitation of Liability: BBG Design is not responsible for any claimed damages, which may result from BBG Design's servers going offline, or being unavailable for any reason. Including damages which may result from the corruption or deletion of data.
    
    BBG Design will be the sole arbiter as to what constitutes a violation of these Terms of Service. BBG Design reserves the right to remove any account without prior notice. The failure by a customer to meet or follow any of the above Terms of Service is grounds for account suspension or termination. We reserve the right to refuse/cancel service at our sole discretion.



12. Modification: BBG Design reserves the right to add, delete, or modify its Terms of Service at any time without notice. Customers are advised to revisit this page regularly to check for updates.